Technology

IRCTC’s Zoop Launches WhatsApp Chatbot For Food stuff Supply: Particulars

Indian Railway Catering and Tourism Corporation’s (IRCTC) foods shipping and delivery provider Zoop has partnered with Reliance-owned Haptik to deliver online food stuff shipping solutions on trains, through WhatsApp. With the most recent collaboration, passengers can buy food stuff via the chatbot on the prompt messaging app without the need of downloading any added app and get it shipped to their seats even though travelling. Travellers have to enter their PNR selection to position the purchase and the services provides actual-time monitoring.

As for every a movie shared by Haptik on YouTube, IRCTC’s Zoop is associating with Haptik to present a WhatsApp-centered foods supply company on trains. The platforms now make it possible for passengers to ebook food of their option from spouse dining places by way of WhatsApp although travelling on a train.

Passengers can connect to a WhatsApp chatbot named ‘Ziva’ through variety +91 7042062070 and will then have to enter their PNR range to put foodstuff orders. The chatbot will verify the vacation facts and allow for passengers to decide on the station wherever they want the food items to be sent. There are alternatives to pay out online and in money.

The chatbot will also assist travellers to observe the buy in true-time and depart comments. Once they achieve the picked station, food will be delivered to the travellers in their respective seats.

As per a report by PTI, the new support is presently available at far more than 100 A1, A, and B Classification railway stations such as Vijayawada, Vadodra, Warangal, Upadhyaya, Kanpur, Tundla Junction, and Balharshah Junction.


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